Alice Presa

All orders placed Monday to Friday until 5 pm will be processed on the same day. Orders placed on weekends and holidays are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone. Note that delivery delays can occasionally occur. 

Shipping rates & delivery estimates

 Shipping charges for your order will be calculated and displayed at checkout. 

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes 

Artbrazil.shop and Artbrazil.org are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 Damages 

Artbrazil.shop and Artbrazil.org are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.  Please save all packaging materials and damaged goods before filing a claim.